Warranty

Limited Product Warranty

Thank you for choosing Vcooklify! We are committed to providing you with high-quality products. This limited warranty covers any defects in material or workmanship, ensuring your satisfaction. Please review the terms below for more details.

1. Warranty Coverage
Vcooklify warrants that the product will be free from defects in material for a period of 1 year from the date of original purchase. This warranty is valid only if the product has been used in accordance with the provided care instructions and is used under normal, intended conditions.

2. Warranty Benefits
During the Warranty Period, if the product proves to be defective in material, Vcooklify will, at its discretion and subject to the conditions outlined in this warranty policy:

  •  Refund the purchase price of the product;
  •  Repair the defective product;
  •  Replace the defective product with a new product of equal or greater value.

3. Warranty Exclusions
This warranty does not cover:

  • Damage resulting from misuse, accidents, improper handling, or failure to follow the product’s care instructions.
  • Products that have been altered, modified, or repaired by unauthorized individuals.
  • Damage due to natural wear and tear, including scratches, dents, or cosmetic damages.
  • Products used outside the recommended environment or for purposes not intended by the manufacturer.

4. How to File a Warranty Claim
To make a warranty claim, please contact our customer support team at vcooklify@gmail.com with your proof of purchase and a description of the issue. You may be asked to return the product for inspection. Please retain your original packaging and proof of purchase for potential return or replacement processes.

5. Limitation of Liability
To the extent permitted by law, Vcooklify's liability under this limited warranty is limited to the purchase price of the product. Vcooklify shall not be held liable for any indirect, incidental, or consequential damages arising from the use of the product.

6. Additional Information
For further details, product registration, and updates on warranties, please visit 【网址】. Registration is optional but it is recommended to stay informed about product updates, safety information, and warranty details.

This warranty is effective only in the country of original purchase and is valid only to the original purchaser.